Home delivery solutions company Axida has incorporated Paragon Software Systems’ continuous route and delivery time-slot optimisation within its intelligent Axida HDi home delivery system. This unique, advanced system manages complex home deliveries where the customer needs to be at home to accept the delivery. Axida HDi calculates possible deliveries, presenting a selection of available time-slots to the customer from which they pick the one that best suits them. Designed to provide comprehensive benefits to retailers, the system increases customer satisfaction, boosts delive ...

Best Buy, a leading consumer electronics retailer, has selected Axida’s HDi home delivery software to support the company’s goal of providing customer service excellence to customers wherever they are. The Axida HDi software integrates with the retailer's business software system, SAP, and ensures flexible, reliable and successful first-time home deliveries. Axida HDi is a proven software package which has been tailored to Best Buy's specific requirements by Axida, in association with Best Buy's logistics partner Wincanton. The software facilitates the full end-t ...

Home delivery failures are costing around £1 billion a year according to the Interactive Media in Retail Group (IMRG) report “Valuing Home Delivery”. The report says the cost of delivery failure is almost a three-way split among carriers/logistics providers, consumers and retailers. The inefficiencies add £1.45 in total costs for each transaction. The compounded cost to the retailer is much higher – as much as £9.54 for each failed delivery. Lost business, however, is a staggering £77.82. Carriers lose over £6 for each undeliverable consignment. Consumers are paying the lions’ share of the ...

Axida underpins the IMRG Gold Standard for online retailer’s home deliveries Online retailers can achieve the coveted IDIS (Internet Delivery Is Safe) Gold Standard for home deliveries helped by Axida’s delivery management software. The Axida HDi software will contribute substantially to enabling companies to meet the strict rules of the Standard. The Interactive Media in Retail Group (IMRG) is responsible for the IDIS Gold Standard for e-retailers. The Standard sets a benchmark for the achievement of 100 per cent first-time delivery success. It indicates those e-retailers who ...

Vendors selected for the Cool Vendor report are innovative, impactful and intriguing Kingston upon Hull, UK, 20 April 2010, Axida, a leading provider of intelligent home delivery solutions, today announced that it has been included in the list of five Cool Vendors in the Cool Vendors in Supply Chain Management, 2010 report by Gartner, Inc 1. The report analyzes Axida’s advanced home delivery software - Axida HDi which is used by major retailers and third party logistics companies (3PL). Axida HDi manages complex home deliveries where the product, service or propo ...

CEVA Logistics, one of the world’s leading supply chain companies, has been awarded a three-year contract to provide a white glove two-person home delivery service to Multiyork, manufacturer and retailer of high quality upholstery and cabinet furniture. This service is underpinned by the Axida Hdi software. CEVA will now be responsible for the daily transfer of manufactured items to a dedicated 2,990 sq m warehouse at Mendlesham, Suffolk. CEVA then contacts customers to arrange a convenient delivery date using CEVA’s National Customer Call Centre in Manchester. The projected 16,000 hom ...

Axida has retained its Microsoft Gold Partner status for 7 consecutive years. Axida have gained Microsoft competencies in Data Management Solutions, ISV/Software Solutions and Custom Development Solutions. In order to retain the Gold Partner status Axida demonstrated expertise with Microsoft technologies and proved our ability to meet and exceed customer’s needs. Axida also have ensured that all developers have been trained to the MCSD.NET standards. Additionally customer references and a client satisfaction survey have been obtained. “Microsoft Gold Certified Partners are our elite busi ...

Sep 4, 2009 Marks & Spencer has awarded three five-year contracts to Wincanton, to run critical areas of the M&S supply chain. The contracts are expected to generate around £275 million in turnover for the Group. Under the new contracts, Wincanton will manage M&S's home delivery network for furniture and large products as well as the distribution of general merchandise in the South of England. The contracts also extend the current agreement for the national management of shop fittings and store equipment. The Wincanton home delivery solution is powered by Axida HDi. ... Sour ...

Axida HDi delivering for Wickes - Wickes has recently implemented Axida Hdi to support the management of their customer home deliveries. The complexity of the Wickes operation requires a broad range of functionality which will enable Wickes to provide a more efficient customer service oriented operation. Axida Hdi uses the built in workflow module to orchestrate all activities associated with managing Wickes Home Deliveries including: prompting all customer contacts, performing automated customer contacts via SMS or letter generation; driving pick activity, managing de-brief information ...

Aug 5, 2009 CEVA Logistics has been awarded a contract to provide direct home delivery services for Westbridge Furniture Designs. Westbridge designs and manufactures upholstery products for UK retailers, including a recent new client, Sainsbury's, who requested that the manufacturer provide a Direct Home Delivery (DHD) Service to its customers throughout the UK and Ireland. Under the contract, CEVA will collect upholstery from Westbridge's manufacturing plant in North Wales and transport the furniture to CEVA's distribution centre in Manchester, where CEVA will contact the customer to a ...

April 2009, The heat winners of the 2008 NE Business Awards were formally announced in a ceremony at the Gosforth Park Hotel on the 19th March, with Cramlington-based retailer Bean Bag Bazaar clinching first place in the Internet & ICT category. Cramlington based retailer, Bean Bag Bazaar, received the 2008 NE Business Award for best use of Internet and ICT at the recent Tyneside and Northumberland heats. The event, held at the Gosforth Park Marriott Hotel on 19th March is the precursor to the North East finals which are to be held on 30th April 2009 at Harwick Hall. Bean Bag Bazaar, which st ...

December 2008, Leisureshack were attracted to the Axida Webshop solution due to Axida's proven track record in both providing website software and also hosting sites with large volumes and heavy load. Additionally Axida's transaction based pricing model means that both Leisureshack and Axida share the same goals for increased turnover on the site. During the setup of the site Axida assisted in setting up content for Leisureshack making the implementation time short. Robin Parker, Managing Director of Leisureshack commented "We are amazed at how fast the site came together, we categorise the pr ...

Following the success of www.beanbagbazaar.co.uk the Bazaar Group have launched a new website offering high quality low priced pet beds. www.purelypetbeds.com is a must for all pet owners. The site launched in April uses Axida's integrated Web Shop solution to maintain the website, manage the stock and provide a range of management information. Jayne Dolder, the inspiration behind Purely Pet Beds is offering a fantastic range of pet beds, useful for the home, garden, on the move in the car, caravan, or mobile home. "We wanted to offer a range of great quality products at competitive prices. ...

November 2007, IKEA Distribution Services, the sole distributor for the homeware and furniture retailer in the UK, is benefiting from speedier and more accurate fulfilment that has raised levels of customer service with electronic track and trace systems. ... more info

Nov 30th 2006, Axida, a specialist in multi-channel fulfilment software, has won a major contract from Wickes for a software package designed to manage its home deliveries in the UK. The six-figure contract was awarded to Axida following a rigorous selection procedure where potential suppliers were evaluated against a number of criteria. "Functionality was top of the list but we also considered value for money, the individual suppliers cultural fit both with Wickes and in the industry overall and lastly the whole issue of integration" comments Paul Westgarth, director of customer service for ...

Breaking News - E Retail industry creates Home Delivery Trust Scheme A new HOME DELIVERY TRUST SCHEME FOR INTERNET SHOPPING is launched by e-retail industry body IMRG, in the keynote address by James Roper, CEO, IMRG, at the UK EXPRESS DELIVERY CONFERENCE, NEC, Birmingham. The scheme includes an 'INTERNET DELIVERY IS SAFE' Trust Mark and an associated IMRG DELIVERY CHARTER©.The IMRG Delivery Charter represents a set of recommendations, guidelines and requirements on and to stakeholders - Consumers, Merchants and Transporters - as to the core characteristics of effective stakeholder ...

22nd July 2005, Axida, a specialist in multi-channel fulfilment software, has won a major contract from IKEA for a software package designed to manage its home deliveries in the UK. The contract, worth in excess of £1m, will see Axida's HDi (Home delivery and installation) software used by stores, the central distribution facility right through to IKEA's fulfilment partner Exel Logistics to give customers complete visibility of orders from the point of sale through to delivery. The first phase of the implementation went live in July at IKEA Wholesale and covers the home delivery of larg ...